Skip to content

Access the New IB

How do I connect to the HSCN?

By using any computer connected to your local Trust network i.e., NHS WiFi or Ethernet.

The New IB PROD Environment (live production environment) and UAT Environment (for testing of upcoming features) can be accessed on the HSCN network here:

New IBNew IB UAT

I do not have a Service Desk login

If you have not raised a Service Desk ticket before, you will need to create a Service Desk account. You should be able to do so with your NHS email below:

Create a Service Desk account

Requesting access

In order to login to the New IB system, you will need to request a smartcard from your local IT department. Once you have obtained a smartcard, you must request access to the New IB via the Service Desk and fill in the form.

Request New IB account

Did you encounter any login issues?

First, ensure you are connected to HSCN.

If problems persist, please try logging out and then attempt to access the New IB again.

In the event that problems still persist, please raise a ticket via the Genomics England Service Desk.

If you require access, please follow local GLH procedures.

Did your session expire?

Users will be logged out of the system after 20 minutes of inactivity, or after 30 minutes.

The page will prompt you to log back in and return to the page you were last on.

The login token will be refreshed as long as you are active in the system.

User activity in other NGIS services currently does not refresh the login token.

Logging in

Once you have your email and password set up, these can be entered in the New IB landing screen. Upon successful login, you will be directed to either the case summary page for the case you are viewing, or to a welcome page.

Logging Out

To logout of the New IB system, you can click on the Logout button located in the top panel to the right of the screen. Logging out will return you to the login screen.

Abbreviations
Abbreviation Definition
ACGS Association for Clinical Genomic Science
ACMG American College of Medical Genetics and Genomics
CDS Coding DNA Sequence
CNV Copy Number Variant
CVA Clinical Variant Ark
New IB New Interpretation Browser
GEL Genomics England
GMS Genomic Medicine Service
GLH Genomic Laboratory Hub
HGVS Human Genome Variation Society
HTML Hyper Text Markup Language
HSCN Health and Social Care Network (N3)
IGV Integrative Genomics Viewer
IP Interpretation Portal
NGIS National Genomics Informatics System
PID Patient Identifiable Data
QC Quality Control
SO Sequence Ontology
SNV Single Nucleotide Variant
SV Structural Variant
TOMS Test Order Management Service
UAT User Acceptance Testing
VCF Variant Call Format File
WGS Whole Genome Sequencing