Help and feedback¶
Tell us what you think or need; we value your input. If you need support, have identified a bug or incident with the New IB, or want to request a further training session, you can do so via contacting the Service Desk. Follow the instructions in the below tabs.
Submitting feedback¶
If you have feedback on the New IB or want to request new features, please do so using the feedback box below.
Support¶
I do not have a Service Desk login
If you have not raised a Service Desk ticket before, you will need to create a Service Desk account. You should be able to do so with your NHS email below.
If you need support, for example with access issues, please follow the below link, click on the correct category and fill in the appropriate fields in the form.
Bugs and incidents¶
I do not have a Service Desk login
If you have not raised a Service Desk ticket before, you will need to create a Service Desk account. You should be able to do so with your NHS email below.
If you have identified a bug or incident, please follow the below link and fill in the appropriate fields in the form.
Abbreviations
| Abbreviation | Definition |
|---|---|
| ACGS | Association for Clinical Genomic Science |
| ACMG | American College of Medical Genetics and Genomics |
| CDS | Coding DNA Sequence |
| CNV | Copy Number Variant |
| CVA | Clinical Variant Ark |
| New IB | New Interpretation Browser |
| GEL | Genomics England |
| GMS | Genomic Medicine Service |
| GLH | Genomic Laboratory Hub |
| HGVS | Human Genome Variation Society |
| HTML | Hyper Text Markup Language |
| HSCN | Health and Social Care Network (N3) |
| IGV | Integrative Genomics Viewer |
| IP | Interpretation Portal |
| NGIS | National Genomics Informatics System |
| PID | Patient Identifiable Data |
| QC | Quality Control |
| SO | Sequence Ontology |
| SNV | Single Nucleotide Variant |
| SV | Structural Variant |
| TOMS | Test Order Management Service |
| UAT | User Acceptance Testing |
| VCF | Variant Call Format File |
| WGS | Whole Genome Sequencing |